Frequently Asked Questions

General Information

  • Nomads Dream Travel accepts all major credit cards, including Mastercard, Visa, and Discover. They also offer the option to make payments through online services like PayPal and Western Union. The payment can be made in Euros, Pound Sterling, US Dollars, or Moroccan Dirham (MAD).
  • When booking your tours, you will be required to pay 15% of the agreed-upon price as an initial deposit.
  • After confirming your reservation, you have the option to cancel within 24 hours of booking.
  • Yes, Nomads Dream Travel can provide vegetarian or vegan food during the tour. You need to inform them of your dietary preferences during the booking process, and it’s advisable to remind your driver during the tour.
  • The main differences between private and shared tours are the vehicle and the level of exclusivity. In a private tour, you will have a dedicated vehicle, private rooms, and tents, and you can even have separate meals if you prefer. Private tours are guaranteed once confirmed. Shared tours, on the other hand, depend on demand and require a minimum of 4 participants to run. If the minimum number is not met, you may have the option to cancel or negotiate for the tour to continue as a private one.
  • You can take your luggage with you during the tour. The vehicles are spacious enough to accommodate large suitcases, and your luggage will be with you at all times, including during the desert stay. It will be transported to the camp in a 4×4 car.
  • During the tour, you will be traveling in a 4×4 vehicle with a maximum capacity of 4 people. If your group is larger than 4, they will use a Mercedes-Benz Vito, and for groups larger than 8, they will use a luxury minibus.

Good To Know

  • Morocco offers pleasant weather somewhere in the country throughout the year. The Atlantic coast enjoys a sunny climate with temperatures in the mid-20s Celsius (mid-70s Fahrenheit) year-round. The mountains provide relief from extreme summer heat found in the southern desert towns. If you plan to do a desert tour, the best times to visit the desert are in spring (March to May) and autumn (September to November). The desert can still provide pleasant sunshine in the middle of winter, but it gets cold at night. It’s advisable to avoid the desert during July and August due to very high temperatures.
  • Morocco operates on 220v 50Hz electricity, the same as the rest of Europe. However, the electrical sockets in Morocco are usually the same as those in Europe, not like those in Britain or the US. If you are coming from the UK or USA, you will need a converter/adapter. There are two common types of electrical sockets in Morocco: the older two-pin sockets (similar to CEE 7/16 Europlug) and the newer grounded two-pin sockets with an earth pin (CEE 7/5). Make sure your adapter has a hole to accept the earth pin if you have devices that require it.
  • You can exchange your cash at the airport bank exchange when you arrive or use local banks and currency exchange offices in the cities and medinas as you travel.
  • Major credit cards are accepted at larger stores, hotels, and restaurants. However, it’s advisable to use cash at smaller shops and stalls.
  • Internet access is available at internet cafes and in hotel lobbies. Free Wi-Fi can be found in some public places. While internet access might be limited in rural areas, having a smartphone with the appropriate plan will allow you to access the internet in most places.
  • It is not recommended to drink tap water in Morocco, and caution should be taken not to brush your teeth with tap water either. Water is treated at certain locations in the country, but for precautionary reasons, it is best to use bottled water, which is readily available and often provided for free.
  • To show respect, it is suggested to wear long shorts and t-shirts rather than short shorts and sleeveless tops, especially for women. When in more rural areas, women may choose to carry a scarf to wrap around themselves to avoid causing any offense, particularly during Ramadan. In the winter months, especially in the mountains and desert where temperatures can drop significantly, warm clothing is necessary for cooler nights, with sub-zero temperatures and heavy snowfall possible.
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